Why respond to abuse?
The Right to Health
...cannot be realized without the interventions and insights of health workers
Backman G., Hunt P., Khosla R. et al. 2008. Health systems and the right to health: an assessment of 194 countries. The Lancet.
The Constitution supported by new policies and standards guides practices to promote quality care that is accessible, available and acceptable. Handling complaints promotes transparency, accountability and improved service delivery.
...cannot be realized without the interventions and insights of health workers
Backman G., Hunt P., Khosla R. et al. 2008. Health systems and the right to health: an assessment of 194 countries. The Lancet.
The Constitution supported by new policies and standards guides practices to promote quality care that is accessible, available and acceptable. Handling complaints promotes transparency, accountability and improved service delivery.
A culture of compliance was part of the pre-1994 Apartheid period in South Africa. Complaining and voicing dissatisfaction were not welcomed nor acceptable, leading to possible detrimental consequences.
The legacy of systematic discrimination in South Africa brings continuing inequities alongside attitudes and behaviours that violate the rights of some people, frequently the most vulnerable such as women, children and persons with disabilities. At UCT in the Health Sciences Faculty, we aim to promote transformation for social change by teaching and learning for and about human rights. HSF Charter
