Answer a question

Published questions

To answer a published question:

• Click the question text
• Beneath the question, click 'Add an answer'
• When you're finished, click 'Add answer'

Moderated questions

Note: this feature is only applicable for those with update rights

To answer a moderated question in the 'New Questions' folder:

• Click the question text
• Choose to either:
   
• Reply privately
  Your answer will go directly to the person who asked the question. Neither the question nor your answer will be published at this point (although you may publish them later if you choose to do so)
   
• Publish question
  This option allows you to answer the question and publish it in another category. Note: Published questions cannot remain in the 'New Questions' category; they have to be placed in another location were they can be viewed by all site members
   
• If you are publishing a question and answer, select the category you want to place them in or create a new category
• Type your answer into the field provided
• Click 'Send' / 'Publish'