UCT Student Support Services
This page below lists some of the many support services available to you as a UCT student.
For further services and resources, including useful administrative links, please see:
Student Wellness
Contact Student Wellness should you require a medical consultation, including COVID-19 related medical queries or counselling support. Accredited Health Professionals are available. Book online to make an appointment for consultation during office hours. UCT Student Wellness Service contact details: 021 650 1020/1017, Triage 021 650 5620 or 021 650 1271 (after hours).
The SWS UCT Student Care Line is a 24-hour counselling service collaborating with SADAG. Phone 0800 242 526 send an SMS to 31393, someone will phone you back. ICAS on-the-go Crisis App. code UNI003
ICTS
ICTS supports your learning experience at UCT.
This handy Learning Guide will answer most of your questions and give you valuable tech tips. If you need more help, see page 4 of the guide for different channels where you can reach ICTS.
For a detailed overview of all the ICT services available to you on and off campus, please view the ICT guide for students , which is also accessible at https://icts.uct.ac.za > About ICTS > Publications & Reports under the See also section. You can also check that you’ve got your ICT sorted for the year, using our digital checklist . Additionally, view the Student Computing webpage for more information.
Your two main points of contact with ICTS will be via the student lab administrators or the staff at our Front Office located on Cissie Gool Plaza. You can also follow us on Facebook and Twitter.
Libraries
UCT Libraries is your information partner! We are here to support you as you embark upon your learning journey:
- Request books online or in person from our self-service machines or the Loan Desk.
- Ask a question, email us or book a virtual appointment with one of our friendly librarians.
- Get referencing help or contact your subject librarian for assistance.
- Complete your assignment or project on time, conduct a literature review, get research tips and more.
- Search Primo, our discovery tool, for eBooks, articles, videos and more. Explore thousands of online newspapers and magazines.
- Visit Virtual Library Support for more support during remote learning.
Visit Library Orientation to get started.
For more information, have a look at the UCT Libraries Amathuba site.
Career Services
Have you been accepted into your degree of first choice but unsure what your related career options are? Unhappy with the degree you have chosen? Or maybe you were accepted into a degree that was not your first choice? Our Career Development Consultants can help!
- First Years: To book a virtual or phone appointment email us at careers.service@uct.ac.za or phone 021 650 2497/8. From mid-March you will have access to MyCareer, a portal exclusively for UCT students. There you can book attendance at career events, download resources or search for vac work and internships.
- Returning students: Connect with us via MyCareer
Writing Centre
The Writing Centre is a dynamic support centre, created to provide walk-in, one-on-one consultancy service for all students and staff. Students can make an online booking and upload their documentation. To access the Writing Centre:
- Register an account on UCT.mywconline.com
- Login using your UCT e-mail and password and select the Writing Centre 2023 under ‘Available Schedules. If you are a health sciences student please select Health Sciences 2023
- Book your time-slot!
For more information, have a look at the FAQ page and our Writing Centre Amathuba site with information.
Survivor Support
If you need assistance following a rape, sexual assault or domestic violence please call, SMS, WhatsApp or miss call the 24 hour standby number: 072 393 7824. The Office for Inclusivity and Change has also created an online survivor support groups. More information is available on the OIC website.
Disability Services
Students with disabilities that are visible or invisible, long-term or temporary; and those with Specific Learning Disabilities or Mental Health Concerns can contact the Disability Service via email on disabilityservice@uct.ac.za or engage with us on social media:
The Office for Postgraduate Studies and Researcher Development (OPGS)
The Office for Postgraduate Studies and Researcher Development (OPGS), established in 2013, offers workshops, seminars and information sessions to support and enhance the academic learning of UCT's postgraduate community. In doing so, we strive to develop postgraduate students and fellows by teaching essential skills in areas of writing, research ethics, self-management and supervision, to name a few.
These offerings are advertised on the OPGS events calendar at https://bit.ly/PGstudiesCalendar and additionally, we advertise on behalf of other departments at UCT, such as Digital Library Services, the Libraries, Careers Service, Language Development Group and others, so be sure to keep an eye out for what might be of interest to you and relevant to your academic journey.
Regular announcements about upcoming workshops and events will also be shared via Vula and Amathuba.
We trust that you will avail yourself of these opportunities and resources, and should you have any queries, you are welcome to contact us at the e-mail address below. We wish you well on the exciting path that lies ahead.
The Office for Postgraduate Studies and Researcher Development (OPGS) can be reached on pgdevelopment@uct.ac.za.