When a dispute has been referred to the Commission, the Commission must appoint a commissioner to attempt to resolve it through conciliation.
The appointed commissioner must attempt to resolve the dispute through conciliation within 30 days of the date the Commission received the referral: However the parties may agree to extend the 30-day period.
The commissioner must determine a process to attempt to resolve the dispute, which may include-
mediating the dispute;
conducting a fact-finding exercise; and
3A. If a single commissioner has been appointed, in terms of subsection (1), in respect of more than one dispute involving the same parties, that commissioner may consolidate the conciliation proceedings so that all the disputes concerned may be dealt with in the asme proceedings.
In the conciliation proceedings a party to the dispute may appear in person or be represented only by--
When the conciliation has failed, or at the end of the 30-day period or any further period agreed between the parties-
the commissioner must issue a certificate stating whether or not the dispute has been resolved;
the Commission must serve a copy of that certificate on each party to the dispute or the person who represented a party in the conciliation proceedings; and
If a dispute about a matter of mutual interest has been referred to the Commission and the parties to the dispute are engaged in an essential service then, despite subsection (1), the parties may consent within seven days of the date the Commission received the referral-
to the appointment of a specific commissioner by the Commission to attempt to resolve the dispute through conciliation; and
to that commissioner's terms of reference.
appoint a commissioner to attempt to resolve the dispute; and
determine the commissioner's terms of reference.