includes, but is not limited to--
a) recruitment procedures, advertising and selection criteria;
b) appointments and the appointment process;
c) job classification and grading;
d) remuneration, employment benefits and terms and conditions of employment;
e) job assignments;
f) the working environment and facilities;
g) training and development;
h) performance evaluation systems;
i) promotion;
j) transfer;
k) demotion;
l) disciplinary measures other than dismissal; and
m) dismissal.