1) A labour inspector who has reasonable grounds to believe that an employer has not complied with any provision of this Act must endeavour to secure a written undertaking by the employer to comply with the provision.
1A) A labour inspector may endeavour to secure a written undertaking by the employer to comply with subsection (1) either by -
a) meeting with the employer or a representative of the employer; or
b) serving a document, in the prescribed form, on the employer.
2) In endeavouring to secure the undertaking, the labour inspector--
a) may seek to obtain agreement between the employer and employee as to any amount owed to the employee in terms of this Act;
b) may arrange for payment to an employee of any amount paid as a result of an undertaking;
c) may, at the written request of an employee, receive payment on behalf of the employee; and
d) must provide a receipt for any payment received in terms of paragraph (c).